TowLab came out of a working Northern Virginia tow company — not a software office. Dispatch, driver pay, impound storage, and invoicing for Virginia shops, at one flat $149 a month.
Virginia coverage
STATEWIDENorthern Virginia
15 marketsFairfax · Reston · Herndon · Vienna · McLean · Arlington
Central Virginia
7 marketsRichmond · Fredericksburg · Charlottesville · Petersburg · Lynchburg · Culpeper
Hampton Roads
8 marketsVirginia Beach · Norfolk · Chesapeake · Newport News · Hampton · Portsmouth
Shenandoah & Southwest
8 marketsRoanoke · Salem · Harrisonburg · Staunton · Waynesboro · Winchester
TowLab is the software Virginia towing companies dispatch on — we do not run trucks. Wherever your fleet operates, the platform works the same.
Fairfax County
Where TowLab is built
30+
Virginia markets covered
$149/mo
Flat, all-in pricing
30 days
Free trial, no card
Why TowLab is a Virginia product
TowLab was not assembled by a software company looking at the towing industry from the outside. It was built in Northern Virginia by an operator who still runs trucks — behind the wheel on the Beltway, on the phone with dispatch, and at the kitchen table doing paperwork after the last call. Every feature on this page exists because it was a problem on a real Virginia shift first.
That matters more in Virginia than in most states, because the work here is not one kind of work. There are police rotation lists with published maximum fees. There are private property and HOA tows that need authorization and photos on file. There are yard operations accruing daily storage and releasing cars against payment. There are long hauls out to Richmond, Norfolk, and the Shenandoah, and there are one-truck shops running all of it from a phone.
TowLab is the software that keeps that paperwork straight. One platform, one flat price, no per-truck tiers and no paid modules — whether you run one truck out of Fairfax County or a fleet that covers the whole state.
The Virginia work
Rotation tows with published fee maximums, property-authorised tows, impound storage, locality rate schedules, and mixed driver pay. The platform handles all six without an add-on.
Many Virginia jurisdictions publish maximum fees for police-requested tows, and the paperwork has to match what the department asked for. Record the authority and case number on the job, keep an itemised rate sheet per service, and hand your office a clean trail without rebuilding it from memory at the end of the week.
Tows out of private lots and HOA parking need the property owner’s authorization, and most localities want photo documentation of the vehicle’s condition and a record of how the owner was notified. Intake photos, notes, and the release signature live on the vehicle file from the moment it hits the yard.
Daily storage accrual, police holds, lienholder questions, required documents, and a release invoice that itemises tow fee, storage, admin, and tax. TowLab calculates the balance as the days stack up and prints the release receipt as a PDF.
A tow in Fairfax County is not priced like a tow in Virginia Beach, and mileage tiers differ between them. Set your own rate for every service and update it yourself — no support ticket, no waiting on a vendor to edit your prices.
Virginia shops mix hourly, commission, and per-tow pay — often in the same company, and often changing with the driver. TowLab calculates each driver’s pay on their own basis and deducts commission from gross, so the sales summary shows real net revenue instead of a number you have to fix by hand.
I-95, I-66, I-495, and I-81 keep Virginia trucks moving from the Beltway to Richmond, Norfolk, and the valley. Live truck positions, ETA on the job, and a customer tracking link keep the office, the driver, and the customer looking at the same screen.
Coverage
One platform, whether your coverage area is a single county or the whole state. Prices, service types, and driver pay are yours to configure.
The Beltway, Dulles corridor, and the I-95 corridor south of Alexandria.
I-95 and I-64 through the state capital and the Piedmont.
Tunnel traffic, shipyards, and the oceanfront.
I-81 mountain routes and long-distance recovery.
TowLab is software, not a tow service — we do not dispatch trucks on your behalf. Companies outside these markets use it too; the platform is web-based and works anywhere in the United States.
Why it matters
TowLab came from someone who spent his shifts on the hook and his nights on paperwork. Features get built because a real operator hit the problem, not because it looked good in a demo.
Rotation tow documentation, per-locality rate schedules, property-owner authorization, intake photos, holds, and storage accrual are core to the platform — not an enterprise module you have to unlock.
Questions get answered Monday through Friday, 9 to 5 Eastern, by people who know what a hook fee is. No offshore script, no ticket queue that replies three days after the tow is billed.
One truck in Fairfax County or twenty across the state — the price does not change, and no module is held back.
TowLab Pro
First 30 days completely free
No per-truck tiers, no per-user seats, no paid modules
What Virginia towing companies ask before switching platforms.
Yes. TowLab is built in Northern Virginia — Fairfax County — by a working tow operator whose own company still runs on it. The office is in Fairfax, VA, and the platform is used by towing companies across Virginia and the rest of the country. Because it was built in the field here, the police rotation paperwork, per-locality rate schedules, impound storage billing, and driver pay rules Virginia shops deal with are part of the core product.
Yes. You can record the authority, police case number, tow reason, and storage location on the job, keep itemised fees per service so your charges match what the department expects, and print or email a clean record of the tow. Documented intake photos also go on the vehicle file at the same time, which is what most Virginia jurisdictions and property owners want to see.
Yes. TowLab includes a full impound lot module: intake with photos, damage documentation, personal property inventory, daily storage accrual, police and lienholder holds, required documents, tow fee, admin fee, tax, and a PDF release invoice with a signature field. Storage billing is included on every plan rather than sold as a paid add-on.
Yes. Rates are yours to set — a base price, a per-mile rate, and a minimum charge for every service you run. Because Virginia localities publish their own maximums and mileage tiers, you can update your rate sheet yourself in minutes instead of waiting on a vendor. Nothing about your pricing is locked behind support.
Yes, and the pricing is the reason. TowLab costs the same $149 per month whether you run one truck or twenty, so a single-truck owner-operator out of Fairfax County gets the same dispatch board, driver tools, invoicing, and impound module as a larger fleet — without paying per truck or per user as they grow.
No. Each job creates a link your driver opens on their phone. They see the pickup and drop-off, the vehicle, and the customer contact, then update status, scan the VIN with the phone camera, and upload scene photos. There is no app to download, no driver seat to buy, and drivers do not count against your billing.
TowLab is a flat $149 per month with every module included, after a 30-day free trial that requires no credit card. Per-truck platforms typically start around $70 to $150 per truck per month and then charge for impound billing, commission reporting, or driver access on top, which is why the monthly total climbs as a Virginia fleet grows.
Yes. Long-distance transport is one of the service types, priced with your own base and per-mile rates, so a haul from Northern Virginia to Richmond, Norfolk, or out of state is billed the same way as a local hook. The customer gets a tracking link, and the job shows up in your sales summary and revenue reports like any other tow.
What towing software really costs per month, and what gets billed on top.
What dispatch software does, how a tow moves through the board, and how to choose.
Intake to release, daily storage, holds, and PDF release invoices.
What one to ten truck Virginia operations actually need from a platform.
Hourly, commission, and per-tow pay with automatic deduction.
How TowLab compares with Towbook on dispatch, driver pay, and impound billing.
Thirty days, every module, no credit card. Built here, supported here.
