Looking for a Towbook alternative? Meet TowLab.
Modern towing management and dispatch software built for towing companies. If you're searching for a Towbook alternative, TowLab gives towing companies a simple way to manage dispatching, drivers, customers, invoices, payments, appointments, commissions, and everyday towing operations from one platform.
500+
Towing companies switched
50K+
Jobs dispatched monthly
$12M+
Revenue tracked
99.9%
Uptime SLA
Everything in one platform
One platform for your whole towing operation.
Dispatching, drivers, customers, invoices, payments, appointments, and commissions — the everyday work of running a towing company, in a single dashboard.
Dispatching
A live dispatch board moves every tow from pending to completed, with priority, driver assignment, and real-time status.
Driver Management
Driver profiles with hourly, commission, or per-tow pay rates, assigned trucks, license tracking, and live availability.
Customers
A searchable customer database that keeps contact details, vehicle history, and job counts in one place.
Invoices
Generate and send invoices, track payment status, and attach impound release receipts as PDFs.
Payments
Record cash, card, check, insurance, or account payments and email customers a secure pay-by-link.
Appointments
Schedule future tows, set ETAs, and send drivers instant email alerts with full job details.
Commissions
Commission auto-deducts in your sales summary so net revenue is always accurate to the dollar.
Everyday Operations
Fleet, impound lot, storage fees, fuel expenses, and junk car sales — the whole operation, one login.
TowLab vs Towbook
How TowLab compares.
A side-by-side look at the features towing companies care about most.
| Feature | TowLab | Towbook |
|---|---|---|
| Live dispatch board | ||
| Driver profiles & pay rates | Limited | |
| Commission auto-deduction | Manual | |
| Impound lot & storage fees | Add-on | |
| Impound PDF invoicing | — | |
| Junk car sales tracking | — | |
| AI chat agent (OnyxBot) | — | |
| Customer pay-by-link | — | |
| VIN barcode scanner | — | |
| Driver mobile job page | App required | |
| Flat monthly pricing | $99/mo | Tiered |
| Free trial, no card | 30 days | 14 days |
Comparison reflects TowLab's published feature set as of 2026. Towbook feature availability may vary by plan; verify directly with the vendor.
Why switch to TowLab
Reasons towers switch from Towbook.
Owners and dispatchers move to TowLab for simpler pricing, more included features, and a modern, mobile-first experience.
Faster to dispatch
One screen, every status. Assign a driver and send an instant email alert in seconds — no app install for the driver.
Honest, flat pricing
One plan, $99/month, every feature unlocked. No per-user tiers, no surprise add-on fees for impound or storage.
Impound built in
Intake to release, daily storage fees, holds, photos, and one-click PDF invoices — included, not a paid module.
An AI agent on your site
OnyxBot answers FAQs and captures tow requests from your website 24/7 and emails them straight to your inbox.
Mobile-first for drivers
Drivers open a link — no app to download — to see job details, scan the VIN, upload photos, and update status.
Built by towers, for towers
Real towing operators shape the roadmap. You talk to people who understand the industry, not a generic SaaS team.
How it works
Switch in 4 steps.
No spreadsheets. No paperwork. Run TowLab alongside your current system during your free trial.
Add your drivers
Profiles, pay rates, and trucks in minutes.
Set your rates
Price every service and mileage tier.
Dispatch
Assign and track jobs live.
Get paid
Net revenue, commissions, invoices.
Loved by towing companies
Towers who made the switch.
"We switched from Towbook to TowLab in a weekend. Dispatch is faster, the impound module is included, and I finally see real net revenue after commissions."
Marcus R.
Owner, R&H Towing
"The flat pricing was the dealbreaker. No more paying extra per user or for storage fees. Everything I need is in one dashboard."
Diana P.
Operations, Apex Auto
"OnyxBot books tow jobs off our website while we sleep. That alone replaced a part-time dispatcher. TowLab pays for itself."
Tony S.
Owner, S&L Roadside
One flat price. Every feature.
No per-user tiers. No paid add-ons for impound or storage. Full access during your trial.
TowLab Pro
First 30 days completely free
FAQ
Towbook alternative questions.
Everything towing companies ask before switching to TowLab.
Why is TowLab a good Towbook alternative?+
TowLab is a modern towing management and dispatch platform that gives towing companies a simple way to manage dispatching, drivers, customers, invoices, payments, appointments, commissions, and everyday towing operations from one dashboard. Unlike Towbook, TowLab includes the impound lot module, storage fee tracking, junk car sales tracking, a VIN barcode scanner, and the OnyxBot AI chat agent at one flat monthly price — no per-user tiers or paid add-ons.
How does TowLab compare to Towbook for dispatching?+
Both offer a live dispatch board, but TowLab adds instant email alerts to drivers with a mobile job page that needs no app install, a VIN barcode scanner for quick vehicle capture, photo documentation, and a customer tracking link — so dispatchers and drivers stay in sync without extra software.
Does TowLab handle driver commissions and pay?+
Yes. Each driver profile supports hourly, commission, or per-tow pay rates. TowLab automatically deducts commissions in your sales summary so you always know your true net revenue down to the dollar, with driver performance charts and commission reports included.
Is TowLab cheaper than Towbook?+
TowLab uses one flat price of $99/month with every feature unlocked — live dispatch, driver management, commission tracking, invoicing, payments, impound lot and storage tracking, and the OnyxBot AI agent. There are no per-user fees or paid add-on modules, and you get a 30-day free trial with no credit card required.
Can TowLab manage my impound lot and storage fees?+
Yes. TowLab includes a full impound lot module that tracks every vehicle from intake to release, calculates daily storage fees, documents damage with photos, manages holds and required documents, and generates PDF invoices for releases — included with every plan, not a paid add-on.
Does TowLab have a mobile app for drivers?+
TowLab drivers do not need to download an app. Each job comes with a link the driver opens on any phone to see job details, scan the VIN, upload scene photos, update status, and call the customer — no install required.
What is OnyxBot and does Towbook have anything like it?+
OnyxBot is an AI chat agent you embed on your towing company website with a single line of code. It answers FAQs 24/7, auto-detects visitor language, collects callback requests, and takes quick tow requests — then emails them straight to your inbox. Towbook does not offer an equivalent AI website agent.
How hard is it to switch from Towbook to TowLab?+
Switching takes minutes. Create your account, add your drivers and trucks, set your service rates, and start dispatching. TowLab offers a 30-day free trial so you can run it alongside your current system and switch over with zero risk.
Ready to switch from Towbook?
Try TowLab free for 30 days. Run it alongside your current system and switch with zero risk.