Question 1

What is towing management software?

Accepted Answer

Towing management software helps towing companies manage dispatch, drivers, customers, invoices, payments, impounds, storage, commissions, and fleet operations from one system. TowLab combines these tools into a towing-specific platform built for independent operators and growing towing companies.

Question 2

How much does TowLab cost?

Accepted Answer

TowLab is priced by fleet size: Starter is $139 a month for 1 to 5 trucks, Growth is $249 for 6 to 10 trucks, and Professional is $399 for 11 to 20 trucks. Pricing for 21 or more trucks is custom — contact us. Every plan includes unlimited jobs, unlimited office users, and all features, with no per-user fees and nothing sold as an add-on.

Question 3

How does the TowLab dispatch board work?

Accepted Answer

TowLab gives you a live dispatch board where every job moves through statuses — pending, dispatched, en route, on scene, and completed. You assign drivers, set priority, and track each tow in real time from one screen.

Question 4

Can TowLab track driver pay and commissions?

Accepted Answer

Yes. Each driver profile supports hourly, commission, or per-tow pay rates. TowLab automatically deducts commissions in your sales summary so you always know your net revenue down to the dollar.

Question 5

Does TowLab include an impound lot module?

Accepted Answer

Yes. TowLab tracks every vehicle from intake to release, calculates daily storage fees, documents damage with photos, manages holds and required documents, and generates PDF invoices for releases.

Question 6

Can I manage my fleet and trucks in TowLab?

Accepted Answer

Yes. TowLab's fleet management lets you track trucks, assignments, status, and maintenance so you always know which trucks are active and which drivers are behind the wheel.

Question 7

Can my customers track their tow?

Accepted Answer

Yes. TowLab generates a tracking link for each job so your customer can follow the status of their tow from dispatch to completion.

Question 8

Can I collect payments through TowLab?

Accepted Answer

TowLab captures your customer's payment details and sends them to you so you can run the charge through your own POS or merchant account. TowLab does not process payments directly.

Question 9

Does TowLab offer a free trial?

Accepted Answer

Yes. TowLab includes a 30-day free trial with full access to every feature. No credit card is required to start, and you can cancel anytime.

Towing dispatch.
Business control.
One platform.

Built for your
entire operation.

Dispatch with clarity.

Know your numbers.

Control your lot & fleet.

See your drivers live.

Keep customers organized.

Track fuel expenses.

Less setup.
More towing.

Set Your Company Information

Add Drivers and Trucks

Set your service rates

Dispatch your first job

Track your revenue

One platform.
A plan for your fleet.

Starter

Growth

Professional

Enterprise

Your next tow.
A smarter operation.

Towing dispatch.Business control.One platform.

Built for yourentire operation.